The Sales Intelligence Blog

Sales call tracking in Salesforce improves visibility into every conversation, helping teams understand what drives pipeline, conversion, and revenue. While sales reps have more communication channels than ever, phone calls remain the most effective way to engage prospects. Unlike email or messaging, calls allow reps to have real-time, two-way conversations where tone, pacing, and intent […]

Storytelling works in sales because humans experience life as one big story. Scholars like Walter Fischer, a USC professor and researcher, have been have been studying how we interpret our experiences and how that affects human communication for decades. The resulting theory, called the Narrative Paradigm, helps explain why stories more often persuade humans than […]

Advanced call routing improves sales performance by instantly connecting inbound calls to the rep most likely to convert—based on availability, expertise, and buyer intent. Instead of sending calls to the next available rep, modern routing systems ensure high-intent prospects reach someone who can actually close the deal. The result: faster response times, better conversations, and […]

According to Gartner, businesses worldwide spend $12 billion each year on customer relationship management (CRM) systems. However, these systems are often underused due to the difficulty involved in leveraging CRM in the field. Fortunately, the mobile promise is revolutionizing CRM, “there’s an app for that.” Third-party mobile CRM apps can help mobile agents access their […]

I’ve always loved watching great films. And something that I’ve found about my favorite movies is that they aren’t just entertaining, they’ve also inspired me in countless ways. As an example, watching Jurassic Park inspired me to take a paleontology class in college. More recently, I started reading about astronomy after watching Interstellar. But when I see […]

To build a world-class sales organization, you need to be able to predict the future. And by tracking the right sales metrics, sales leaders can gain the fuel they need to make smarter decisions and help their sales teams drive more revenue than ever. So if your sales team is not already leveraging predictive analytics, […]

For sales managers with Salesforce, lead status can only tell you so much about about the state of the prospect interaction. When you need real insights into a relationship with a contact, the progress of a discussion, or where things left off, you have to read the call notes. The call notes from your reps […]

Dialer software can be a game-changer for companies of all sizes. However, not all auto-dialer software is recommended. The right kind of dialing automation enables outbound sales teams to make calls quickly and easily. This helps them connect with prospects or leave a customized pre-recorded voicemail if the call is not answered. Are you wondering […]

Gartner Recognizes Revenue.io as One of Just Five “Action Platforms” in New Revenue Intelligence Market Guide The new Gartner Market Guide for Revenue Intelligence Platforms is out, and we’re proud to announce that Revenue.io is one of just five vendors in the report to be defined as an “Action Platform.” If you’re new to the term, you’re […]

Revenue Wins First Prize at Dreamforce Hackathon 2011 After an exciting, interactive demonstration, we’re proud to announce that Revenue.io architect Kyle Roche has won the top prize in the Dreamforce Hackathon ’11. The Twilio-sponsored Hackathon challenged developers to build a social enterprise app with the potential to change the way that companies do business. The […]

Revenue Founder & CEO Howard Brown discusses AI on Bloomberg TV Our Founder & CEO Howard Brown appeared on Bloomberg TV to discuss AI in the workforce, the future of labor, and how Revenue.io is transforming the sales experience. Most of the news surrounding AI seems to be negative in terms of impact on the […]