Maintaining strong and positive relationships with your customers is key to account management. Breaking the fourth wall, so to speak, and showing your customers that they are interacting with a living, breathing individual can break tension and increase customer satisfaction. There are many ways to foster this kind of relationship, and in today’s world, text […]
Most sales leaders find themselves in an endless struggle to find time to coach and manage their teams. This leads to stalled deals, missed quota, and slowed growth. If this sounds like you, don’t worry; you’re not alone. The last generation of conversation intelligence solutions promised a way to fix this, but often fell short […]
Over the last few years, there has been an unbelievable expansion in tech. Continued investment from venture capital and private equity, open-source code, infrastructure gains, and APIs have all created a “Cheesecake factory menu” of options in your software solutions. Take MarTech as an example – in 2016 there were nearly 4,000 MarTech solutions in […]
Revenue.io Named A Gold Stevie Award Winner Today, Moments™ by Revenue.io was presented with a Gold Stevie® Award in the Sales Enablement Solution category, in the 16th annual Stevie Awards for Sales & Customer Service. The trophy will take pride of place among the other awards that Revenue.io has won recently, including recognition as a […]
Conversation Intelligence has quickly become a revenue-critical technology for sales and marketing teams. It’s easy to see why: revenue teams are able to unlock exponential growth when they extract actionable insights from their conversations with buyers. The reality is 70% of sales training is forgotten within a week according to Gartner’s research. But it doesn’t […]
Understanding how to attract, retain and expand customer relationships has become increasingly crucial as customer acquisition costs soar and conversion rates decline. In response to this pressing need, a movement called Revenue Operations (RevOps) has emerged in recent years. RevOps aims to unify marketing, sales, and customer service into a cohesive strategy and organization, helping […]
As the cost to acquire customers continues to increase and conversion rates continue to decrease, it’s never been more important to understand how to win, keep and grow customers. This necessity has given rise to an important movement in the last handful of years called Revenue Operations (RevOps). What is Revenue Operations The definition of […]
When is the best time to make sales prospecting cold calls? To find out, we launched a major study in 2019, mining call data from millions of sales calls to uncover which times of day are ideal for key sales activities, including the best time to make cold calls. Below, we’ll reveal the results of […]
Sales leaders want their sales coaching efforts to be scaled across their entire team, even the coaching and feedback they give to a single rep. After all, that’s how you build a culture of coaching so that your team is always improving, and this is one of the main benefits of having a conversation intelligence […]
There’s more pressure on revenue teams today than ever before. In order to keep up with growing demands, teams are relying more and more on outbound sales. And with this growing reliance on outbound sales, new tools and technologies are appearing to make it easier to connect with buyers. But we wouldn’t be good data-driven […]
How are top teams aligning to exceed their revenue targets? Discover secrets from the top B2B revenue teams – from how they’re structured to how they drive growth and more – by joining us on January 12th at 12pm PT, when we’ll be unveiling the findings from the 2022 Customer Acquisition & Revenue Team Alignment […]
I am a big believer in the role of luck in sales. Are you prepared to take advantage of your luck? The Roman philosopher Seneca the Younger is believed to have said that “Luck is what happens when preparation meets opportunity.” Are you prepared for the opportunity? Have you developed the sales skills, selling habits, […]