The Sales Intelligence Blog

Tracking the right sales metrics and KPIs is one of the most powerful tools sales leaders have to drive performance and forecast success. The best metrics spotlight who’s most active, who’s closing efficiently, and who needs coaching support. More importantly, they offer a real-time view of your pipeline’s health, long before your next QBR. If […]

Sales operations is no longer just about managing CRM systems and reports. It has become a strategic engine for revenue growth. In 2025, sales ops teams are leading initiatives in automation, data strategy, and revenue intelligence. These emerging trends are transforming how organizations scale, support their sales teams, and make smarter decisions. With rapid advancements […]

LinkedIn has become one of the most powerful B2B sales tools in 2025, and if your team isn’t using it, you’re already falling behind. No longer just a platform for job seekers, LinkedIn is where deals begin, brands grow, and relationships form. From SDRs to executives, it’s essential for building credibility, expanding your network, and […]

Sales discovery calls are critical to moving B2B deals forward. Asking the right questions helps sales reps uncover key pain points, priorities, and decision criteria early in the process. A strong discovery call builds trust, reveals buying intent, and lays the foundation for a successful close. The find the pains, needs, wants, and problems that […]

The world of sales is constantly changing. Check out these 10 sales training resources that offer fresh insights into the best way to sell.

Sales enablement is the process of equipping sales teams with the right content, tools, and training to close more deals. It connects the right information to the right seller at the right time, empowering reps to handle objections, address buyer pain points, and improve win rates. While definitions vary slightly, the core goal remains the […]

Sales pipeline management is the process of tracking and organizing deals through every stage of the sales cycle. A clear pipeline helps teams prioritize leads, forecast revenue, and close more deals faster. According to Harvard Business Review, companies with strong pipeline practices grow revenue 28% faster. Yet many teams still rely on scattered tools or […]

Contact center automation uses AI tools to manage customer interactions across phone, chat, email, and social media. It automates tasks like call routing, chatbot replies, and sentiment analysis. This helps reduce costs, improve service, and speed up response times. McKinsey reports that automation can lower contact center costs by up to 30 percent while improving […]

AI is transforming how product managers and marketers build, launch, and grow successful products. From automating quality checks to forecasting trends, AI helps teams move faster, make smarter decisions, and create better customer experiences. McKinsey reports that AI-powered product recommendations can boost sales by up to 30 percent. This guide covers ten proven ways AI […]

Sales scorecards give managers and reps a faster way to coach and improve performance. Traditional coaching methods are often manual, inconsistent, and too slow to impact real deals. With generative and conversation-based scorecards, teams can access real-time, personalized coaching that scales across the organization. Instead of waiting for feedback after the fact, sales reps get […]

AI is helping call centers resolve issues faster, reduce agent workload, and deliver better service. From automating routine tasks to optimizing call routing, AI boosts both speed and customer satisfaction. AI-powered tools can cut average handling time by up to 40 percent and increase first-call resolution rates by 35 percent, according to Gartner. This guide […]

Hiring the right sales development reps (SDRs) is one of the fastest ways to grow pipeline and revenue. Great SDRs do more than just book meetings; they book better meetings. With strong SDRs feeding your account executives high-quality leads, you create more opportunities, shorten sales cycles, and close more deals. In this guide, we’ll show […]