The Sales Intelligence Blog

Modern sales reps have more communication channels available to them than ever before. SMS messages, email, social media, even video all provide a conduit to engage with contacts. However even today, the phone still prevails as the most effective sales communication tool. The phone is still the only communication method through which sales reps can […]

Storytelling works in sales because humans experience life as one big story. Scholars like Walter Fischer, a USC professor and researcher, have been have been studying how we interpret our experiences and how that affects human communication for decades. The resulting theory, called the Narrative Paradigm, helps explain why stories more often persuade humans than […]

Maximize Your Sales Effectiveness with Advanced Call Routing In the past, call routing systems were complex, hardware intensive, difficult to manage, and uncompromising. Now, it’s the exact opposite. Modern day call routing systems are application-based, incredibly powerful, and simple to use. In fact, call flows in solutions like Revenue.io can be created and modified through […]

According to Gartner, businesses worldwide spend $12 billion each year on customer relationship management (CRM) systems. However, these systems are often underused due to the difficulty involved in leveraging CRM in the field. Fortunately, the mobile promise is revolutionizing CRM, “there’s an app for that.” Third-party mobile CRM apps can help mobile agents access their […]

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Revenue.io delivers a treasure trove of comprehensive insights for sales engagement, conversation, and revenue intelligence, all designed to deliver the next best actions for reps and managers. The Revenue.io platform empowers customers to: Capture sales engagement activity from voice, email, text, video and more Surface actionable insights for every sales stage, role and activity Prescribe next […]

I’ve always loved watching great films. And something that I’ve found about my favorite movies is that they aren’t just entertaining, they’ve also inspired me in countless ways. As an example, watching Jurassic Park inspired me to take a paleontology class in college. More recently, I started reading about astronomy after watching Interstellar. But when I see […]

The differentiation of data has transformed the sales process. We have technographic data to peer into the technical infrastructure our prospects use. Next, we have behavioral and intent data to show us how our prospects interact with our brand and when they’re most likely to convert. Finally, we even have penetration data to see how […]

In highly competitive industries, real-time revenue intelligence has become critical to exceeding sales goals. Revenue intelligence reveals what’s working and what’s not, so revenue leaders can continuously optimize their team’s efforts. Successful revenue intelligence requires fully eliminating manual data entry in your CRM. By automatically logging activities like calls and emails in Salesforce and curating […]

Choosing the right Salesforce edition is essential for scaling your sales, service, and marketing operations. Each edition —Essentials, Professional, Enterprise, and Unlimited — provides an entirely different experience. These offer various features, pricing, and customization options. This guide explains the key differences between Salesforce editions and helps you decide which version best fits your business […]

To build a world-class sales organization, you need to be able to predict the future. And by tracking the right sales metrics, sales leaders can gain the fuel they need to make smarter decisions and help their sales teams drive more revenue than ever. So if your sales team is not already leveraging predictive analytics, […]

For sales managers with Salesforce, lead status can only tell you so much about about the state of the prospect interaction. When you need real insights into a relationship with a contact, the progress of a discussion, or where things left off, you have to read the call notes. The call notes from your reps […]