Customer Stories

Cultural Experiences Abroad (CEA) works with a variety of educational institutions to provide students with opportunities to intern and study abroad. ringDNA helps them communicate quickly and easily with students.

Since implementing Revenue.io, this digital marketing agency has seen rises in client growth, client retention, customer satisfaction, and higher NPS scores.

This case study features a commercial real estate brokerage specializing in net lease and multifamily investments and how they were able to achieve 90% improvement in call tracking within Salesforce, save 18 hours per agent per month by automating tasks, and dramatically reduce new agent onboarding times.

HIGHLIGHTS Sales managers review 6x more calls with Revenue.io The number of reps sales managers could comfortably manage doubled from 6 to 12 They quantified the cost of common objections with Conversation AI Reps and SDRs felt supported and attrition fell to zero THE CHALLENGE Reps at Equity Trust had anecdotal evidence that a lack […]

THE CHALLENGE In 2020, the entire team at Escoffier was forced to go remote around the same time they were preparing to migrate to a new system. However, the Product team needed to enhance their technology to support their reps to also work remotely. As a top-tier culinary school that operates both on campuses and […]

THE CHALLENGE Manual Dialing: Initially, ChowNow’s team of Sales Development Representatives (SDRs) was hand dialing down their call lists, resulting in inefficiencies across the board. Technology Fragmentation: As growth continued and the SDR team doubled, there was a strong mandate for increased staffing and upleveling of their technology stack to have a unified technology stack […]

THE CHALLENGE With a huge influx of sales leads coming in to the Nutanix software business, it became increasingly challenging for both AEs and SDRs to swiftly follow up on the leads and track all of the associated activities. They needed a way to automate the way they addressed and followed up on these leads, […]

THE CHALLENGE A global company selling into more than 150 countries Boost rep productivity across a global sales team Drive more sales conversations Automate activity logging in Salesforce Real-time visibility into call activity and outcomes Management visibility and improved sales coaching Increase sales user adoption in Salesforce THE SOLUTION RingDNA, the Revenue.io Global Communications Hub […]

THE CHALLENGE Multiple disparate software tools were not tightly integrated, which created costly inefficiencies and headaches for the business.The business had multiple tools for sales, support and other operations that contributed to a fragmented technology stack. As they switched over to Salesforce as their one stop shop CRM, they wanted to have one seamless tool […]

THE CHALLENGE Onboard quickly, with no downtime Engage with more sales-ready prospects daily Real-time insight into reps’ call activities and outcomes THE SOLUTION RingDNA, the Global Communications Hub Revenue.io Local Presence Revenue.io Call Metrics for Salesforce THE RESULTS Wrike implemented quickly with zero downtime Reps reached 200% more prospects by phone Management helped maximize reps’ […]

THE CHALLENGE Empower study coordinators to connect with more prospective patients for research studies Increase call volume, velocity and connection rates Automate tedious processes such as manually dialing patients and leaving voicemails Automatically route patients to the best available coordinator Gain real-time visibility into key metrics such as connection rates, call productivity THE SOLUTION RingDNA, […]

THE CHALLENGE Fundera’s highly personalized business model requires a platform that can effectively handle high-touch, high call volume environments Need to automate sales activity documentation Since most business is conducted over the phone, Fundera needed a reliable solution with high quality voice A replacement for physical dialing which added up to hours of lost time […]