This year at Dreamforce, our CEO Howard Brown served as moderator on two panels that brought together some of the most inspiring leaders working in sales today. Our first panel featured John Barrows (sales trainer to some of the world’s leading tech companies), Peter Gracey (co-Founder of AGSalesworks and CEO of Quota Factory) and Aaron […]

Each day, LinkedIn prompts each of us to “say congrats” on someone’s new job. Directors become VPs,  VPs become CXOs, and CEOs found new companies. The changes accompanying executive role shifts is much like what happens when coaches leave one team for another, or a political leader takes power. Entire systems of operations change, as […]

Much of last week’s TwilioCon conference focused on the virtues of prioritizing customer experience. Twilio CEO Jeff Lawson told the audience of developers, “You’re focused on the user instead of the scaffolding,” before interviewing Box CEO & co-founder Aaron Levie, who declared that simplicity was the key to his company’s success. Like Gmail before it, Box […]

The right sales compensation plan can play a vital role in motivating reps to succeed. Recently, we teamed up with OpenView and RingLead on the definitive webinar on inside sales compensation. One of the most exciting parts of the webinar was the lively Q&A session. Inspired by that Q&A session, here are some of the […]

Sales leaders and sales managers are real confused by the whole notion of productivity. I hate to say this. But, unfortunately, it’s true. This is a problem in that it drives sales leaders to make the wrong decisions about how to improve productivity. Let’s get the basics out of the way. First, a sales person’s […]

Our Founder and CEO, Howard Brown, kicked this week off with a guest appearance on NBC’s Smart Money talk radio program. The appearance came on the heels of Howard’s heavily shared Entrepreneur article, The New Wave of Sales Acceleration Technology, which challenged business owners to outfit their sales teams with sales acceleration technology (or lose deals […]

For most SDRs, sales discovery calls are in fact the most important sales activity. Sure, emails and social outreach are vital, but conversations with prospects are the only way to differentiate yourself in an increasingly crowded marketplace. The better you know your prospects, their colleagues and their unique needs, the better chance you have of winning their business. I’ve […]

Sales acceleration software is a category of software that’s designed to maximize sales revenue by driving sales efficiencies and improving sales effectiveness. This involves not only automating sales processes, but also increasing the velocity of sales by helping reps identify the best prospects, connect with them more successfully and have more intelligent conversations during the […]

Relationships are the true X factor in sales. Why? Because all sales are at least somewhat emotional.  At the end of the day, we tend to buy from salespeople we trust, respect and get along with. Building rapport with prospects isn’t just for used car salesmen. Building a lasting relationship is even more important when selling […]

With the majority of 2019 already in the rearview mirror, it’s time to start planning 2020. Thanks to the major advancements in sales technology over the past few years, one of the most important components of sales success in the near future will be sales enablement and sales operations. Sales enablement leaders must know how […]

Google and HP have teamed up to release the new Chromebook 11. Not only does it boast a full-sized keyboard, but weighing 2.3 pounds, it’s about as portable as a pad of paper. At home, I’m a “Mac guy,” through and through.  And while there are occasions at work that I use  my Mac to […]

We’re gearing up for an exciting week at TwilioCon. The convention, hosted by our partner Twilio, will take place Oct. 16-18 at the Concourse Exhibition Center in San Francisco. The second annual TwilioCon is designed to bring together Twilio’s quickly growing community of entrepreneurs, developers, system integrators and software vendors. Last year, Twilio featured prominent […]