(888) 815-0802Sign In
Get A Demo
revenue - Home page(888) 815-0802
Get A Demo
Inside Sales Glossary

Sales & Revenue Operations Glossary

Decode the terminology, jargon and key terms used by high-performing sales teams.

ABCDEFGHIJKLMNOPQRSTUVWXYZ

A

Account Based Marketing
Account Executive (AE)
Account Manager
Account Tiering
Account-Based Sales
Agent assist
AI Chatbot
AI Coaching Feedback
AI Conversation Summaries
AI Customer Segmentation
AI Lead Generation
AI Marketing
AI Personalization
ai sales copilot
AI Sales Platform
AI Sentiment Analysis
AI-Powered Pricing
AI-Powered Voice Search
Annual Recurring Revenue (ARR)
Appointment Scheduling Tools
auto-dialer
automated prospecting
Autonomous Sales Reps
Average Revenue Per User (ARPU)

B

B2B Marketing
B2B Sales
B2C Sales
BANT
Battle-Cards
Behavioral Analytics
Business Acumen
Business Development Representative (BDR)
Business Intelligence (BI)
Business Process Outsourcing (BPO)
Buyer Intent FAQs
Buyer Persona
Buyer's Journey
Buying Signals

C

C-Suite Executives
Call Center
call center software
call coaching
Call Disposition
Call Management and Distribution
Call Recording Compliance
call routing
Call Tracking
Challenger
CHAMP
Chief Commercial Officer (CCO)
Chief Data Officer (CDO)
Chief Delivery Officer
Chief Executive Officer (CEO)
Chief Financial Officer (CFO)
Chief Marketing Officer (CMO)
Chief Operating Officer (COO)
Chief Product Officer (CPO)
Chief Revenue Officer (CRO)
Chief Sales Officer (CSO)
Chief Technology Officer (CTO)
Churn Rate
Click-to-call
Close Rates
Cloud AI
Cloud Computing Models
Cloud Contact Center
Cold Call
Cold Email
Competitive Intelligence
Conceptual Selling
Consultative Selling
Contact Center
Container as a Service (CaaS)
Conversation Analytics
conversation intelligence
conversation science
CPQ
CRM Automation
CRM Coordinator
CRM Integration
CRM Software
CRM System Components
CTI
Customer Data Platform (CDP)
Customer Experience Management (CXM)
Customer Interaction Management
Customer Journey
Customer Lifetime Value (CLV)
Customer Relationship Management (CRM)
Customer Retention
Customer Success Manager (CSM)
Customer Success Reps
Customer Support
Customer-Centric

D

Data Enrichment
Database as a Service (DBaaS)
Deal Intelligence
Deal Velocity
Demand Generation
demo-to-close conversion rates
Digital Sales Rooms
DKIM
DMARC
Dynamic Deal Scoring

E

Edge AI
Email Automation
Enterprise Asset Management (EAM)
Enterprise Content Management (ECM)
Enterprise Resource Planning (ERP)
Enterprise Sales
Enterprise Software Solutions
Ethical AI

F

FAINT
Field Sales
Field Sales Enablement
Follow-Up Email
Function as a Service (FaaS)

G

GAP Selling
Generative AI For Sales
Generative Scorecards
generative-ai
Guided Selling

H

Hosted Dialer
Human Capital Management (HCM)
Hybrid Selling
Hyperautomation in Sales

I

Ideal Customer Profile (ICP)
Inbound Lead
Inbound Sales
Infrastructure as a Service (IaaS)
Inside Sales
Interactive Demo
IVR

L

Large Language Models (LLMs)
lead enrichment
Lead Generation
Lead Nurturing
Lead Pipeline
Lead Qualification
Lead Response Rep
Lead Response Time
Lead Scoring
lead to revenue management
Local Presence

M

market intelligence data
Marketing Automation
Marketing Funnel
Marketing Qualification Reps (MQRs)
Marketing Qualified Lead (MQL)
MEDDIC
MEDDPICC
Mobile CRM
Monthly Recurring Revenue (MRR)
Mutual Action Plan (MAP)

N

Natural Language Processing (NLP)
NEAT Selling
Net Promoter Score

O

Omnichannel Customer Service
On-Target Earnings (OTE)
Opportunity Summary
Outbound Lead
Outbound Sales
Outside Sales
Outside Sales Representative

P

Partner Relationship Management (PRM)
Pipeline Generation
Platform as a Service (PaaS)
Predictive Analytics
Predictive Dialer
Predictive Lead Scoring
Product-Led Sales
Project Portfolio Management (PPM)
Prospecting Database

Q

Quality Assurance

R

rapport building
RAVC (Revenue Adaptive Value Coaching)
Real-time AI
Real-Time AI Analytics
Relationship Intelligence
relationship intelligence data
Remote Sales
Revenue
Revenue Acceleration
Revenue Analytics
Revenue Enablement Specialist
revenue intelligence
Revenue Operations
Revenue Optimization
Revenue Per Hour (RPH)
Revenue Performance Management (RPM)
RevOps platform

S

SaaS Sales
SaaS Strategy
sales acceleration technology
Sales Activity Management
Sales Activity Tracker
Sales Analyst
Sales Assistant
Sales Automation
Sales Cadence
Sales Call Transcription
Sales Champion
sales coaching
sales coaching programs
Sales Coaching Software
Sales Content Specialist
sales conversations
Sales Cycle
Sales dashboards
Sales Data and Signals Aggregation
Sales Data Visualization
Sales Demo
Sales Development Rep (SDR)
Sales Dialer
Sales Director
sales discovery call
Sales email sequence
sales email tracking
Sales Enablement Content
Sales Enablement Manager
Sales Enablement Platforms
sales enablement tools
Sales Engagement
sales engagement platform
Sales Engineer (SE)
Sales Execution
Sales Executive
Sales Forecast
Sales Forecasting Tools
sales funnel
Sales Gamification
Sales Incentives and Commissions
Sales Intelligence
Sales KPIs
Sales management software
Sales Manager
Sales Mapping Software
Sales Methodologies
Sales Objection Handling
Sales Onboarding and Training
Sales Operations
Sales Operations Manager
Sales Outreach
Sales Performance Management (SPM)
Sales Pipeline
Sales Pipeline Management
Sales Pitch
Sales Playbook
sales prospecting
Sales Qualified Lead (SQL)
Sales Quota
Sales Role-Play
Sales scripts
Sales Sequence
Sales Stack
Salesforce Administrator
Salesforce Automation
salesforce call logging
Sandler Selling
SIP
SIP Trunking
Small and Medium Enterprise (SME)
Small and Medium-Sized Businesses
SNAP Selling
Social Selling Index (SSI)
Solution Architect (SA)
Solution Selling
SPIN Selling
Supply Chain Management (SCM)

T

territory management
timezone detection
Total Addressable Market (TAM)

U

Unique Selling Point (USP)

V

Value Proposition
Value Selling
Voice Analytics
voice marketing automation
Voicemail Drop
VoIP
VP of Sales

W

Warm Calling
Workflow Automation