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What is CHAMP?

Inside Sales Glossary  > What is CHAMP?

The CHAMP sales qualification framework is a modern approach to identifying high-quality prospects by focusing on customer problems and purchase readiness. CHAMP stands for Challenges, Authority, Money, and Prioritization, and it’s designed to help sales teams lead with value instead of starting with budget.

Unlike traditional qualification models that begin by asking about budget, CHAMP begins with Challenge. The idea is simple: if a prospect has a meaningful problem to solve, they are more likely to take action, even if budget discussions come later.

Each component of CHAMP plays a key role in qualification:

  • Challenge: What pain point or business problem is the buyer trying to solve?

  • Authority: Who is involved in making the final decision or influencing the outcome?

  • Money: Does the organization have the financial capacity to invest in a solution?

  • Prioritization: How important is solving this problem compared to other company initiatives?

CHAMP is especially effective in B2B sales where multiple stakeholders, longer cycles, and strategic conversations are involved. It gives reps a clear, structured way to uncover urgency and fit, while keeping the buyer’s needs at the center of the process.

What Each Letter Stands For

The CHAMP framework helps sales professionals qualify prospects by focusing on what truly matters in a modern B2B sales conversation: solving meaningful business problems. Here’s how each letter of CHAMP guides the discovery process:

Challenge
Start by identifying the core problem the prospect is facing. This helps build urgency and ensures your solution is relevant.
Example question: “What’s the biggest challenge your team is facing right now?”

Authority
Understand who has the decision-making power and who influences the buying process. B2B deals often involve multiple stakeholders.
Example question: “Who else would need to be involved in the final decision?”

Money
Instead of asking directly about the budget, assess whether the company has the resources to solve the challenge if the value is clear.
Example question: “If this solution solves the problem effectively, would there be financial support to move forward?”

Prioritization
Gauge how urgent the challenge is compared to other company goals. This helps forecast deal timing and allocate your effort wisely.
Example question: “How high of a priority is this issue for your team this quarter?”

By using CHAMP, sellers can qualify opportunities more effectively and have value-based conversations that keep the buyer engaged.

CHAMP vs BANT: Which Qualification Framework Is Better?

While both CHAMP and BANT are popular sales qualification frameworks, they take very different approaches, and CHAMP is often better suited for the present B2B sales environment.

BANT (Budget, Authority, Need, Timing) begins with budget, which can prematurely disqualify buyers who haven’t allocated funds yet but are actively seeking solutions. It’s a checklist-style model that assumes buyers are already far along in the decision process.

CHAMP (Challenges, Authority, Money, Prioritization) flips the script by starting with the problem. Instead of filtering for budget first, CHAMP encourages reps to understand the buyer’s pain points, uncover decision dynamics, and assess potential, even when funding isn’t finalized.

Here’s why CHAMP is often more effective:

  • It aligns with a buyer-first approach, focusing on solving real problems.

  • It supports early-stage engagement, helping reps qualify leads that may not yet be budget-ready.

  • It provides flexibility to build urgency and shape buying intent over time.

In short, CHAMP works better when your goal is to guide a consultative sale, especially in situations where educating the buyer and influencing priorities is part of the process.

When to Use the CHAMP Framework in the Sales Process

The CHAMP framework is most effective early in the sales process, when reps need to determine whether a prospect is worth pursuing quickly. It’s beneficial during discovery calls, initial meetings, or the first qualification steps in outbound outreach.

CHAMP works well when:

  • Budget is not yet allocated: CHAMP allows you to qualify based on need and potential, even if the buyer hasn’t secured funding yet.

  • You’re selling a consultative or high-ACV product: The framework helps you uncover pain and influence prioritization over time.

  • You need to engage multiple stakeholders. CHAMP supports multi-threaded selling by emphasizing both authority and the urgency of the problem.

  • You’re in early-stage pipeline development: It’s ideal for surfacing high-potential leads from inbound or outbound sources.

Because CHAMP starts with the buyer’s challenges, it helps sales reps focus on real business problems instead of just ticking qualification boxes. It sets the stage for deeper conversations that can lead to meaningful engagement, even when buyers are still early in their journey.

Qualification Questions to Ask Your Prospects

Using the right questions during a CHAMP-style discovery call helps uncover key buying signals and determine a good fit. Here are proven, persona-driven questions for each part of the framework:

Challenge

  • “What’s the biggest challenge your team is trying to solve right now?”

  • “What happens if this issue isn’t addressed in the next few months?”

Authority

  • “Who will be involved in evaluating and approving a solution like this?”

  • “What does the typical decision process look like in your organization?”

Money

  • “If we could demonstrate clear ROI, would there be flexibility in your budget to move forward?”

  • “Have you invested in solving similar problems in the past?”

Prioritization

  • “How urgent is solving this compared to other initiatives?”

  • “Where does this fall in your team’s priorities for the quarter or year?”

These questions allow reps to guide productive, buyer-focused conversations that reveal true urgency, align stakeholders, and keep deals moving forward with clarity and intent.

How CHAMP Improves Sales Discovery and Deal Quality

CHAMP improves sales discovery by shifting the focus from checking boxes to uncovering real problems. By starting with the buyer’s Challenge, reps move beyond surface-level questions and into meaningful conversations about business pain points, friction points, and what success looks like.

This approach naturally leads to stronger articulation of value. When reps understand what’s broken, they can position their solution as the fix, and connect features to real outcomes. It also helps filter deals more effectively. Prospects who lack clear challenges or urgency become easy to deprioritize, while those with well-defined pain points stand out as high-value opportunities.

As a result, CHAMP improves overall deal quality by:

  • Uncovering buyer pain early and clearly.

  • Encouraging multithreaded engagement with decision-makers.

  • Identifying momentum blockers before they slow the process.

  • Building tailored messaging around what matters most to the buyer.

Tools That Support CHAMP-Based Selling

To successfully implement CHAMP at scale, sales teams benefit from platforms that surface insights, automate workflows, and guide reps through qualification conversations.

Leading tools like Revenue.io support CHAMP-based selling by:

  • Surfacing challenges through AI-powered call analysis and real-time coaching.

  • Tracking buyer intent across calls, emails, and web activity to gauge prioritization.

  • Helping reps identify authority through CRM-integrated relationship mapping.

  • Aligning messaging with buyer needs by capturing and tagging pain points during conversations.

When paired with the right sales tech stack, CHAMP becomes a consistent, data-backed method for driving better conversations and stronger sales pipeline outcomes.

CHAMP FAQs

What does CHAMP stand for in sales?
How is CHAMP different from BANT in sales qualification?
When should you use the CHAMP sales framework?
What types of questions should you ask during a CHAMP discovery call?
What tools help support CHAMP-based selling?