A new study by frequent HBR contributor & sales strategist Steve W. Martin concluded that only 57% of inside sales teams were “equipped with the sales strategies, tools and skills to exceed their numbers.” Martin compared this to outside field sales teams, which reported that 83% had what they needed. The definition of inside sales […]

What do most inside sales reps really know about incoming leads the moment the phone rings? Sadly, the answer is usually nothing. But there is actually a lot of data that can show reps why prospects call. B2B marketers regularly capture a wide variety of data about customers’ buying intentions in CRMs like Salesforce. And […]

One of the great things about industry conferences is the ability to interact with industry leaders, customers and prospects, and benefit from their insight firsthand. This is especially valuable during a time when sales and marketing departments are  undergoing such a technological and strategic transformation. Last month, the Dreamforce conference provided this dialogue in spades. […]

Here at Revenue.io, we are used to helping businesses solve complex problems. We love working with our healthcare customers because our solutions help patients with often life-threatening needs to connect with the right healthcare specialists at the right time. At Dreamforce, our CEO, Howard Brown, gave a presentation on how how we helped a behavioral […]

Here at Revenue.io, we make it no secret that our mission is to completely reimagine the way that businesses make and take phone calls. To that end, we are constantly making improvements to our products in order to help make inside sales reps even more successful. We release most of our updates quietly each month, […]

Dreamforce 2013 is just a few days away and we’re gearing up for what’s sure to be a whirlwind week.  In addition to presenting two exciting breakout sessions, we’re going to be demoing our new Intelligent Dialer for Salesforce. We built the app especially for inside sales reps using Salesforce.com. To celebrate Dreamforce and our […]

What percentage of time do your inside sales reps spend actually selling? A CSO Insights study found that sales reps spend an average of 20% of their time researching prospects before making calls. And while Salesforce.com offers reps the ability to log vital data after sales calls, let’s face it – this takes up a […]

If you’ve been to Dreamforce before, you know that sessions fill up fast with early registrants. With Dreamforce expected to draw more than 120,000 this year, it’s more important than ever to sign up early. We’re excited to announce that our Founder & CEO Howard Brown has prepared two exciting and interactive sessions at this […]

As marketers, we talk a lot about generating leads and driving ROI. But when customers receive the right messages across every touch point, revenue follows. Tracking the impact of marketing campaigns on inbound call activity in Salesforce.com is a powerful way for marketers to determine which marketing campaigns create valuable customer relationships. The result of […]

Each day, companies interact with customers and prospects through a flood of channels including email, phone and social media platforms. The number of cumulative interactions with our contacts can be daunting at a small company, let alone at an enterprise. It’s no wonder that companies of all sizes are embracing customer relationship management (CRM) platforms […]

Imagine you’re buying a new car. The salesperson recommends a hybrid model, but your friend Al, who you know to be an electric car enthusiast, had already told you to get a different model. Who would you be more likely to trust? Sure, the salesperson might know a lot about cars too, but how can […]

Are you able to connect all of your direct marketing efforts to revenue that’s closed over the phone? Brands spend millions of dollars each year on direct marketing efforts, yet they often lack the insight to qualify which direct engagements really drive ROI. If your business is struggling to quantify the returns on your direct […]