How to Disposition Calls in RingDNA
Accurately log every call outcome using dispositions in RingDNA. Keep your activity organized and automatically synced with Salesforce.
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After each call, a reminder banner appears prompting you to enter a call disposition.
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Open the Call Tools tab to access the disposition form and complete the process.
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Add a disposition, call rating, post-call notes, or even use a template to summarize the conversation.
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Choose a disposition like Follow Up Later, Wrong Number, or Meeting Set to accurately capture the call outcome.
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Insert team-created templates for efficient summaries and consistent follow-up procedures.
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Click Save to log your notes and disposition, automatically syncing all details to the Description field of the Salesforce Call Activity.
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On the Salesforce contact record, click the call you just logged to view the full notes and outcome.
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On the Task record in Salesforce, you’ll find complete disposition details and a clear activity history, giving full visibility into what happened and what comes next.