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Revenue.io vs Five9
Five9 handles contact center calling. Revenue.io replaces it with a revenue orchestration platform.
Five9 is built for high-volume calling, routing, and agent assistance. It delivers enterprise telephony and AI support, but sales teams still need separate tools to manage sequences, deals, and revenue execution.
Revenue.io unifies dialing, sequences, real-time coaching, conversation intelligence, and deal guidance inside Salesforce and beyond, replacing fragmented tools with one connected sales execution workflow.
Why Teams Choose & Switch to Revenue.io
From contact center infrastructure to complete revenue orchestration
Five9 is built for contact center calling and routing, not sales execution. Reps still switch between Five9, Salesforce, sequencing tools, and coaching systems to turn calls into deals.
Revenue.io replaces Five9 by unifying dialing, sequences, real-time coaching, and deal intelligence inside Salesforce and beyond, so teams execute the entire sales process in one connected workflow.
Replaces contact center calling with sales execution
Five9 is built for contact center routing and agent workflows. Revenue.io replaces it with a revenue-first platform that connects every call directly to sequences, deals, and next actions that move revenue forward.
Guidance for sellers and agents
Five9 optimizes call handling and agent assistance. Revenue.io guides sellers and agents in real time with talk tracks, objection handling, and deal-aware coaching that helps reps execute better during live conversations.
One sales platform instead of a call center plus tools
Five9 handles calls, but sales teams still need separate systems for engagement, coaching, and deal execution. Revenue.io unifies dialing, sequences, conversation intelligence, coaching, and deal guidance into one connected workflow inside Salesforce and beyond.
Hundreds of Salesforce customers choose Revenue.io
to capture interactions, coach live, and forecast confidently.
What’s the difference between
Five9 and Revenue.io?
Five9 is a cloud contact center platform built for high-volume inbound and outbound calling, routing, and agent assistance. It delivers enterprise telephony and AI support, but it is designed for contact center operations, not sales execution. Sales teams still rely on separate tools for sequencing, deal management, coaching, and turning calls into revenue outcomes.
Revenue.io takes a sales-first approach. It unifies dialing, sequencing, real-time coaching, conversation intelligence, deal guidance, and AI recommendations directly inside Salesforce and beyond, supporting reps before, during, and after every call. This reduces tool sprawl, improves execution speed, and gives sales teams a single connected platform for engagement, intelligence, and coaching.
“The platform has the rare combination of pleasing both end-users and managers alike. In short, Revenue.io provides a huge strategic advantage to my org.”
Here’s a side-by-side comparison of Revenue.io vs Five9:
| Category | Revenue.io | Five9 |
|---|---|---|
| Best For | Sales teams that want dialing, engagement, real-time coaching, deal execution, and revenue intelligence unified in a single sales execution platform. | Organizations running high-volume inbound or outbound contact centers that need advanced routing, IVR, and agent management. |
| CRM Integration | Salesforce-native. Calls, sequences, coaching insights, AI outputs, and deal signals are written directly into Salesforce as the system of action. | Integrates with Salesforce and other CRMs to log calls and outcomes, while Five9 remains the primary call handling system. |
| Real-Time Coaching | Provides live, in-call guidance for sellers with talk tracks, objection handling, competitive cues, and deal-aware coaching. | Offers real-time agent assist and script prompts, primarily optimized for contact center and support scenarios. |
| Dialing / Telephony | Enterprise-grade dialer designed for sales workflows, including power dialing, local presence, voicemail drop, SMS, and automatic CRM logging. | Enterprise contact center telephony with predictive dialing, inbound and outbound routing, IVR, queues, and global voice infrastructure. |
| Sales Engagement | Runs sales engagement and sequences directly in Salesforce, combining calls, tasks, follow-ups, and AI-prioritized next actions. | Does not provide native sales engagement or sequencing. Relies on integrations with external sales tools. |
| AI Ask Anything / Natural Language Q&A | Ask Revenue enables natural-language questions across calls, opportunities, and accounts using Salesforce data and transcripts. | Provides AI-powered search and insights retrieval focused on contact center operations and call data. |
| Conversation Intelligence | Records and transcribes calls, generates summaries, and feeds insights directly into deal health, coaching, and execution workflows. | Strong conversation intelligence with transcription, sentiment analysis, keyword tracking, summaries, and QA-focused analytics. |
| Deal Execution | Uses conversation data, deal health scoring, and AI guidance to drive next steps directly in rep workflows. | Surfaces call insights and risk signals, but deal execution and follow-through happen in CRM or other sales systems. |
| Sales Forecasting | Enhances Salesforce forecasts using execution signals and conversation insights tied to deal progress. | Does not provide native sales forecasting. Conversation data can inform forecasts through CRM or BI tools. |
| Lead Response and Inbound | Supports inbound sales workflows with intelligent routing and real-time guidance tied to revenue context. | Core strength. Advanced inbound routing, IVR, call queues, and contact center management. |
| Revenue Intelligence | Connects calls, engagement, execution, and pipeline data to show how seller actions impact revenue outcomes. | Communication-centric insights focused on call volume, sentiment, and interaction trends. |
| Scorecards | Automated AI scorecards focused on sales behaviors, deal progression, and execution quality. | AI-powered QA scorecards focused on call quality, compliance, and agent performance. |
| Sales Methodology Coaching | Evaluates calls and deals against sales methodologies and delivers actionable coaching directly to reps. | Supports script adherence and performance tracking through configurable criteria and coaching dashboards. |
| Summaries | Automated call, meeting, and opportunity summaries with AI-generated follow-up emails written directly into Salesforce. | AI-generated call summaries and interaction recaps designed for contact center documentation and quality review. |
| AI Capabilities | Unified AI across real-time coaching, conversation intelligence, deal guidance, summaries, and execution signals. | Broad AI across communications, including agent assist, transcription, sentiment analysis, summaries, and quality management. |
"After evaluating the market twice, at two fast-growing companies, I chose Revenue.io both times over Salesloft. The platform’s depth, adaptability, and long-term value consistently outpaces the competition."
Joseph Monahan, VP of Sales and Business Development, Ylopo
Revenue.io is built for Salesforce
Trust & Secure Your Salesforce Data with Revenue.io
Why teams choose Revenue.io over Five9
Revenue.io is built for sales teams that want calling to directly drive revenue, not just handle conversations. Unlike Five9, which is designed for contact center operations, Revenue.io replaces fragmented call center and sales tools with a single Salesforce-native platform.
Dialing, sequences, real-time coaching, conversation intelligence, and deal guidance all work together in one workflow. Reps know exactly what to say and what to do next on every call, managers get clean and actionable data by default, and Salesforce becomes the place where deals actually move forward instead of a system that logs activity after the fact.
Revenue.io Enterprise Security & Ratings
Trusted by Leading Revenue Teams
Top-rated across all major platforms, Revenue.io delivers proven results for revenue organizations worldwide.
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✓Enterprise-Grade Security & Compliance
Industry-leading compliance and safeguards. Keep your data protected and your team compliant with HIPAA, TCPA, GDPR, CCPA, CPRA, and SOC 2.
One Salesforce-native platform to power
your entire revenue team
Consolidate your tools and accelerate results with the complete revenue orchestration platform built for Salesforce.
