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Revenue.io vs Dialpad

Dialpad gives you a business phone system. Revenue.io gives you a complete revenue platform inside Salesforce.

Dialpad focuses on telephony, meetings, and post-call analytics across voice and video.

Revenue.io adds real time coaching, Salesforce native dialing, guided selling, AI deal insights, and automated follow up so teams can manage engagement, calling, and execution in one connected sales platform.

▶ Revenue.io vs Dialpad ▶ Revenue.io vs Dialpad ▶ Revenue.io vs Dialpad ▶ Revenue.io vs Dialpad ▶ Revenue.io vs Dialpad ▶ Revenue.io vs Dialpad

Why Teams Choose & Switch to Revenue.io

Run pre-call, live call, and post-call workflows in one revenue platform

Revenue.io brings dialing, coaching, sequencing, deal insights, and follow up together inside Salesforce instead of relying on separate apps for calling and sales execution.

Dialpad focuses on telephony and meeting analytics. Revenue.io adds real time guidance, SFDC automation, and AI driven deal execution so reps can take the right action before, during, and after every conversation in one connected platform.

A single revenue platform instead of separate calling and sales tools

Dialpad provides telephony, meetings, and call analytics. Revenue.io unifies dialing, engagement, coaching, and deal insights inside Salesforce so reps operate from one connected platform.

Advanced real-time guidance built for full sales workflows

Dialpad offers real-time assist cards during calls. Revenue.io goes further with in-call prompts tied to objections, competitors, compliance, next steps, and behavioral coaching, supported by Salesforce data and full sales methodology alignment.

Salesforce native execution across the entire workflow

Dialpad works outside Salesforce and relies on syncs and integrations. Revenue.io keeps calls, tasks, insights, and AI actions fully inside Salesforce, giving teams cleaner data and faster, more consistent execution.

What’s the difference between
Dialpad and Revenue.io?

Dialpad is known for cloud communications, offering calling, video, messaging, and AI transcription across devices. Its platform gives teams strong telephony and meeting capabilities, but it operates outside Salesforce and is not built to manage the full sales process. This often leads reps to move between Dialpad and CRM systems to piece together calling, engagement activity, and deal execution.

Revenue.io takes a different approach. It unifies dialing, coaching, sequencing, deal insights, and AI guidance in one Salesforce native platform that supports reps before, during, and after every call. This reduces tool sprawl, improves execution speed, and gives sales teams a connected system for engagement, intelligence, and coaching without switching between separate applications.

“The platform has the rare combination of pleasing both end-users and managers alike. In short, Revenue.io provides a huge strategic advantage to my org.”

Here’s a side-by-side comparison of Revenue.io vs Dialpad:

CategoryRevenue.ioDialpad
Best ForTeams that run their entire sales process in Salesforce and want engagement, dialing, coaching, analytics, and AI guidance unified in one native platform. Ideal for call-heavy workflows and real-time performance support.Teams looking for a cloud communications platform that unifies calling, video, messaging, and AI transcription across devices. Strong for organizations prioritizing telephony and collaboration over full revenue execution.
CRM IntegrationFully Salesforce native. Calls, messages, tasks, insights, and AI outputs log instantly without sync delays.Integrates with Salesforce through CTI and API sync. Calling and AI functions remain in Dialpad rather than inside CRM.
Real-Time CoachingLive in-call coaching with prompts, objection cues, compliance alerts, competitive triggers, and behavioral guidance tied to your sales methodology.Real-time Assist Cards surface recommended responses or topics during calls, triggered by keywords, sentiment, or context from the live transcript.
Dialing / TelephonyEnterprise-grade Salesforce-native dialer with local presence, power dialing, voicemail drop, SMS, intelligent routing, global inbound routing, and call recording.Cloud telephony with voice, video, messaging, voicemail, device switching, call routing, transcription, and unified communications features.
Sales EngagementFull omnichannel sequences inside Salesforce, covering calls, email, SMS, social steps, inbound follow-up, and guided next best actions.Strong communications capabilities, but does not offer full outbound sequencing or multichannel sales engagement comparable to dedicated sales engagement platforms.
AI Ask Anything / Natural Language Q&AAsk Revenue AI answers questions about calls, accounts, deals, and pipeline activity using CRM data plus conversation history. Surfaces risks, summaries, and recommended next steps.AI can answer questions related to call content, transcript details, and conversation insights. Broader CRM-level Q&A relies on integrations.
Conversation IntelligenceReal-time and post-call CI with transcription, coaching signals, automated summaries, sentiment analysis, and AI scorecards.Provides transcription, sentiment analysis, detection of key moments, automated summaries, searchable recordings, and live assist triggers.
Deal ExecutionAI-driven deal health scoring, risk alerts, opportunity summaries, and next-step guidance inside Salesforce using full activity and conversation context.Provides insights into call quality and communication patterns but does not offer native deal scoring or pipeline execution tools.
Sales ForecastingEnhances sales forecasting with AI scoring of deal health, deal execution risk indicators, and guidance. Data lives in Salesforce and in Revenue. Validated by a Fortune 500 firm to be highly accurate using Salesforce context.Does not provide forecasting as a core capability. Forecasting must be handled through CRM or separate forecasting tools.
Lead Response and InboundAutomates speed-to-lead, inbound call routing, hot lead prioritization, and real-time coaching on first conversations, fully tied to Salesforce workflows.Inbound call routing, IVR, call queues, and analytics. Not designed for sales-specific lead response or CRM-native routing automation.
Revenue IntelligenceConverts every call, email, task, and meeting into opportunity insights and next actions directly inside Salesforce.Provides communication analytics, sentiment trends, and engagement visibility. Revenue insights require CRM systems or external analytics.
ScorecardsAI Scorecards automatically grade every call across more than 400 criteria.Call quality metrics, sentiment insights, and coachable moments. Does not offer automated, methodology-aligned scoring.
Sales Methodology CoachingAI evaluates calls against your sales methodology and behavioral criteria, delivering consistent coaching and clear next steps.RTA cards and keyword-triggered prompts support playbooks, but the platform does not provide automated methodology scoring.
SummariesAI generates call summaries, deal summaries, notes, next steps, and follow-up emails directly in Salesforce.AI-generated call summaries and action items based on transcription, stored within Dialpad.
AI CapabilitiesUnified AI across dialing, coaching, conversation intelligence, deal insights, forecasting, summaries, and natural language Q&A, all grounded in Salesforce data.AI-driven transcription, sentiment analysis, real-time assist cards, meeting insights, voicemail detection, and communications analytics.
"After evaluating the market twice, at two fast-growing companies, I chose Revenue.io both times over Salesloft. The platform’s depth, adaptability, and long-term value consistently outpaces the competition."

Joseph Monahan, VP of Sales and Business Development, Ylopo

Revenue.io is built for Salesforce

Revenue.io is fully Salesforce-native, designed for teams that want every call, task, sequence, insight, and AI recommendation to live inside their CRM. If your revenue organization runs on Salesforce and wants to avoid a shadow CRM system, Revenue.io is the strongest fit.

We focus exclusively on Salesforce to deliver deeper automation, cleaner data, and real-time guidance that relies on in-CRM context. If your team uses another CRM, Dialpad or other sales intelligence platforms may be better alternatives.

Trust & Secure Your Salesforce Data with Revenue.io

Revenue.io Enterprise Security & Ratings

AppExchange
4.9
AppExchange
Gartner
4.8
Gartner
G2
4.7
G2

Trusted by Leading Revenue Teams

Top-rated across all major platforms, Revenue.io delivers proven results for revenue organizations worldwide.

HIPAA
TCPA
GDPR
CCPA
CPRA
SOC 2

Enterprise-Grade Security & Compliance

Industry-leading compliance and safeguards. Keep your data protected and your team compliant with HIPAA, TCPA, GDPR, CCPA, CPRA, and SOC 2.

One Salesforce-native platform to power
your entire revenue team

Consolidate your tools and accelerate results with the complete revenue orchestration platform built for Salesforce.

Revenue.io

FAQs about Revenue.io vs Dialpad

What is the main difference between Revenue.io and Dialpad?
Does Revenue.io replace Dialpad for calling and telephony?
How does Revenue.io support live calls compared to Dialpad?
Can Revenue.io manage sales engagement workflows in addition to telephony?
Is Dialpad or Revenue.io better for sales organizations using Salesforce?