Sales Academy

Matt Dixon and Ted McKenna share their insights on the 3 things customers are afraid of messing up that lead to a no-decision.

Agent assist typically refers to AI technology that helps agents deliver better customer experiences. Cutting-edge agent assist offers relevant information in real time so employees can confidently navigate conversations with customers. Real-time notifications with relevant talking points are triggered by what is said and not said during the conversations. Agent assist technology is a powerful […]

These are our AI and Sales predictions for 2023 and beyond.

Jeff Bajorek, a consultant/advisor/coach and the author of “Rethink the Way You Sell” joins us to explore the power of belief in sales, the importance of customer relationships, and how to achieve success without sacrificing creativity.

Nigel discusses the biggest obstacles in hiring sellers and the biggest mistakes leaders make during the hiring process.

Tim Gerardi (Director of Sales Operations at TPC Wire & Cable) returns to break down the ways that manufacturing businesses can foster a RevOps mindset to most effectively to create a seamless experience for sellers and buyers.

Brit Bartolini shares her initial reluctance to enter sales due to negative stereotypes, and her subsequent surprise that sales are actually a transfer of enthusiasm through storytelling.

Tim Gerardi (Director of Sales Operations at TPC Wire & Cable) discusses how best to repair your ailing Sales Operations by creating an environment that is centered around people and process.

In this episode, Mallory Lee (VP of RevOps at Nylas) returns to discuss how to use the voice of the customer data to align company results. This data can show you where your customers are experiencing pain so you can build solutions accordingly.

Daniella Bellaire digs into the challenges of making diversity, equity, and inclusion a priority in companies, as well as its tendency to shake up the very culture of organizations.

Mark Stiving talks about what value is and how it relates to both buyers and sellers and digs into how sellers must be keen in determining if a buyer is in a will I or which one buying decision.

Is RevOps just Sales Ops 2.0? According to Mallory Lee, VP of RevOps at Nylas, simply renaming Sales Ops to RevOps isn’t the right way to do it. Coming from a marketing background with a tight focus on Sales-Marketing alignment, Mallory knows what it takes to create a successful RevOps function that does what it’s supposed to do. She shares how RevOps can help tell an objective, data-driven story about the value of what different teams are working on.