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It looks like 2013 is going to be a huge year for our partner Salesforce.com. In 2011, Gartner reported that Salesforce.com’s CRM market share was 16.7%, second only to SAP. However, Gartner is now predicting that 2013 will be the year that Salesforce.com will be crowned leading CRM vendor worldwide. While developing a native enterprise […]
Imagine it’s the not-too-distant future and you walk into a museum exhibit entitled “The History of Voice Communications.” On display is a menagerie of antiquated voice communications devices that were once cutting-edge solutions, that in their day made the world seem a bit smaller. Nestled among old-time rotary phones, 1980s Miami Vice-era car phones and […]