A sales pipeline has been a common tool for sales teams for decades, but sales is changing. Despite what many think, sales is not what they show in the movies. The days of intense, hardball tactics, “sell me this pen” and “Always Be Closing!” in the sales office are behind us. Modern, customer-focused sales teams […]

Coaching is one of the most impactful things you can do for your reps. And when you create a culture of coaching, reps stay longer and hit their quota more frequently, managers are able to provide better coaching and get more out of their teams, and organizations are able to hit their goals. In other […]

The legendary race car driver Bobby Unser famously said about racing, “Success is where preparation and opportunity meet.” And that’s just as true when it comes to conducting a winning product demonstration.  When an opportunity to demo your product arises, the preparation you put in beforehand has the most significant impact on the success of […]

Don’t sell to meet quotas. Sell to solve problems. As Andy Paul (host of the wildly popular Sales Enablement Podcast) puts it, “The job of a seller is to listen to the buyer and understand which thing is most important to them, and then help them get that.”  And the only way to do that […]

Sales coaching is essential, and most sales professionals want more, no matter their experience level. Still, sales leaders and coaches say they are stretched thin, especially as more and more sales teams are working virtually.  Managing a sales team was essentially an in-person activity before the pandemic. Managers could walk around a room full of […]

According to original research by Revenue.io, 77% of reps struggle to find enough time to complete everything they need to during the day. Salesforce research agrees with this, uncovering the bleak fact that reps only spend ⅓ of their time selling. So what’s taking up reps’ time? Ask the reps themselves, and they list: Logging […]

When you’re choosing a dialer, reps will offer endless lists of features. Some of these are truly necessary, while others are just pretty ornamentation that won’t actually help your team reach its quota. That’s why we’ve put together a list of the seven most important dialer features. While this list is by no means comprehensive, […]

When our VP of Sales was looking through our internal data recently, he stumbled on something remarkable. Deals in which an account executive was on a texting basis with a prospect were 5 times more likely to close. This makes sense. After all, many of us text with our friends and close acquaintances a lot […]

You’ve probably heard of the book, 7 Habits of Highly Effective People by Stephen Covey. There is a lot of wisdom in the book and I won’t spoil it for you. But, if you are new to revenue operations, fondly known as “RevOps,” what can you do to be more effective at being an operator? […]

Many of the sales managers we speak to have told us in no uncertain terms: it’s getting harder and harder to retain great sales talent. One of the best ways to retain talent is to hire the right candidates to begin with. But that’s easier said than done. Because of the strong competition to hire […]

Discovery calls are designed to find a buyer’s pain points, unearth priorities, and understand their needs. It’s your first chance to wow a buyer. It all starts with building trust and rapport. If you can’t do that, your deal will be dead in the water. That’s why getting discovery calls right is so important. The […]

What’s the difference between an SDR, BDR, AE and CSM?  Sometimes it seems like the sales industry is full of more acronyms than the U.S. government. So if you’re confused about the differences between these roles, it’s understandable. To further confuse matters, if you go to two different companies, they might be calling the same […]